Support
We help with billing, account access, installation and product questions.
Before you contact us
- Check the documentation.
- Check the status page for known incidents.
- In the desktop app, use Diagnostics to copy a sanitized diagnostic bundle (no interview content).
Common requests
| Request | How |
|---|---|
| Manage or cancel your subscription | Account page → Manage subscription, invoices and payment method (hosted customer portal). |
| Update your payment method | Hosted customer portal. |
| Delete your account | Account page → Delete account. |
Contact us
Email support@aiinterviewassistant.xyz and we reply by email. If you can sign in, you can also send a request from the Support section of your account page and follow it there.
Security reports
Report suspected vulnerabilities to support@aiinterviewassistant.xyz. See the security overview for how we protect accounts and data. Do not include secrets or personal data.